Qualifications
Intermediate (Preferred)
Customer Support Representative: 1 year (Preferred)
English
Full Job Description
RESPONSIBILITIES
1. Handle inbound and outbound calls to Customers and Clients.
2. Identify needs of Customers, resolve issues and provide Solutions.
3.Ensure following Customer Service script provided by Company.
4.Maintain Good Customer Relations.
5.Meet personal and team targets.
6.Maintain Records of conversations with Customer and analyze Data.
7.Write and Submit timely reports on performance, targets, and customer queries.
8. Following company policies and procedures.
9.Upsell other Products whenever possible.
QUALIFICATION AND EXPERIENCE:
- At least intermediate in any discipline
- Prior experience in Call Center
Customer Service/ Telesales for at least 1 year in international Campaign.
Good knowledge of CRM practices and systems
Excellent English Communication Fluency
SKILLS
Strong multitasking, time management, and target
Achieving Skills.
Customer oriented Attitude with professionalism.
JOB LOCATION:
70 Main Boulevard Gulberg Beside Sidique Trade Center
Lahore.
SALARY SLAB
45-55K basic with Performance allowance.
Job Type: Full-time
Ability to commute/relocate:
Lahore: Reliably commute or planning to relocate
starting work (Preferred)
Application Question(s)
No. of Years experience in Call Center
How many years do you have working experience as Customer Service Representative?
Education:
Intermediate (Preferred)
Experience
Customer Support Representative: 1 year (Preferred)
Language
English (Preferred)
Shift availability
Night Shift (Preferred)
Application Deadline: 18/02/2023
